Policies

Please Be Courteous of Time:

Time is important to each of us. Arrive promptly for your scheduled appointment to avoid any interference with the next client's session.

Mobile Phones: You will be unable to use your mobile phone during lash services, as your eyes have to be closed the entire time to ensure your safety and to allow the technician complete focus while working with glue, chemicals, & other instruments around the eyes. 

New Clients:

Please note that if you did not get your initial set of extensions from us, you will be required to get a full set. A removal of old lashes will be up to an additional charge of $25. This will be determined at your consultation.  

   Extended Time Between Fills: 

For clients returning after 5 or more weeks since their last fill, there will be a minimum additional charge of $30 on top of the regular fill price for either hybrid or classic lashes, depending on the service received. Please note: if it has been more than 2 months since your last fill, a full set will be required. 

 Preparation for Your Appointment: 

Please do NOT wear makeup to your appointment. 

Lashes must be clean and free from any makeup residue in order to 

get the best results.

We ask that you give at least 24 hours notice​ of cancellation or to reschedule. This allows us to free up slots for availability to other clients.

PAYMENT IS DUE AT TIME OF SERVICE - NO EXCEPTIONS

$50 non refundable deposit for a full set of extensions 

and full body waxing/sugaring at the time of scheduling.

**Please do NOT wear makeup to your lash appointments 

& exfoliate 48 hours before your waxing appointments.** 

PLEASE NOTE:

If you no-show or cancel/reschedule less than 24 hours prior to your appointment, your deposit will be forfeited and is not transferable to another appointment.

 AFTER CARE: 

Total Lash Junkie reserves the right to cease providing lash services to protect your health and results as well as the integrity of the brand if lash after care guidelines are not followed.

Other Fees:

More Than 15 Minutes Late: You must reschedule, and a fee of 50% of the session will be charged for the time reserved specifically for you.

NSF Checks: $30 fee plus the original check amount.